Why Wont My Iphone Let Me Download An App

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With over one million apps available for download, and many of those free or costing only 99 cents, most iPhone users flock to the App Store to make the most of all that the device has to offer. One of the most convenient things about the iPhone is that the download and installation of apps is completely automated -- you don't have to select a file location, create a folder name or choose your setup options. If your smartphone refuses to download new apps, however, try troubleshooting your device to pinpoint the source of the problem.

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Check Your Data Connection

Confirm your iPhone is connected to a wireless or data connection. Open 'Settings' from the Home screen and then turn off 'Airplane Mode,' if applicable. If you're not in your home or office, or if you don't have access to a public hot spot, open the 'Cellular' menu and confirm Cellular Data is turned on. If you are within range of an available wireless network, open the 'Wi-Fi' menu and make sure your device is connected to your local hot spot. If the signal bar for your network indicates a poor connection, try moving closer to your router or access point.

Why Wont My Iphone Let Me Download An App

My Iphone Won't Download Apps

Sign In to Your Apple ID

To download and install apps from the App Store, you must first log in to your Apple ID. If you paused an installation and then resumed it later, your session may have timed out. Similarly, you may have entered your password incorrectly too many times, causing the App Store to halt all downloads. In the App Store, touch 'Featured' and then scroll to the bottom page. Touch your account name and then select 'View Apple ID.' If your session has timed out, iOS will prompt you to re-enter your password. If you can't remember your login credentials, touch 'iForgot' and follow the onscreen prompts.

Restart the App Store

If you're connected to the Internet and are signed in to your Apple ID, the download function in the App Store may be frozen. To forcibly close the app, press the Home button twice to bring up the task switcher and then swipe up on the screenshot above the App Store. Relaunching the app from the Home screen will load a fresh copy of the App Store into the memory. If the problem persists, power your device off and then on again; this may clear any bugs affecting iOS from the device's memory.

Update Your Phone

If an update to iOS is available from your carrier, try upgrading your iPhone, as the problem may be due to a bug in your current OS. Your iPhone should automatically inform you of a new update when you connect to a wireless or data connection, but you can also check for updates in iTunes. Download the latest software upgrade by touching 'Settings | General | Software Update | Download and Install.' Before you update your phone, make sure to back up your data using iCloud or iTunes.

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About the Author

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Ruri Ranbe has been working as a writer since 2008. She received an A.A. in English literature from Valencia College and is completing a B.S. in computer science at the University of Central Florida. Ranbe also has more than six years of professional information-technology experience, specializing in computer architecture, operating systems, networking, server administration, virtualization and Web design.

Photo Credits

  • Justin Sullivan/Getty Images News/Getty Images
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Ranbe, Ruri. 'Why Won't New Apps Download on My iPhone?' Small Business - Chron.com, http://smallbusiness.chron.com/wont-new-apps-download-iphone-80331.html. Accessed 01 June 2019.

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Ranbe, Ruri. (n.d.). Why Won't New Apps Download on My iPhone? Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/wont-new-apps-download-iphone-80331.html
Ranbe, Ruri. 'Why Won't New Apps Download on My iPhone?' accessed June 01, 2019. http://smallbusiness.chron.com/wont-new-apps-download-iphone-80331.html

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